Your RESERVATION IS SECURED by sending the following 3 items-- postmarked within 3 days of confirming your dates with us. ~~~~~~~~~~~ Following the Receipt /Confirmationthat you will receive ~~~~~~~~ 1) A check for PAYMENT IN FULL (dated & deposited 2 months prior to arrival) 2) A separate DAMAGE DEPOSIT check of $250-$500 (currently dated and held) 3) THIS PAGE filled out and dated in acceptance of the policies stated within
PLEASE MAIL TO: Michael or Leslie Hess, PO BOX 2613, Kamuela HI 96743
The DAMAGE DEPOSIT is HELD UNCASHED and used only in the event of excessive cleaning expenses, loss, damage, or cancellation fee-- and shredded upon non use.
YOU ACCEPT ADDITIONAL cost responsibility for damage, loss, or excessive cleaning expenses caused by you in excess of your damage deposit.
There is a $75 fee for CANCELLATIONS made before the deposit date. In the event you find it neccessary to cancel after your deposit date, we will refund you for the nights we are able to rebook, and will make every effort to do so. Travel Insurance is recommended for the reimbursement of cancelled bookings.
NO PETS & NO SMOKING in house, lanai's, OR covered areas 2 PERSON MAX. occupancy for each room - 4 PERSON MAX. for a full house CHECK IN 3pm / CHECK OUT 11am We're happy to alter times when possible
----------------------------------------UPON ARRIVAL--------------------------------------------------- Read the IMPORTANT information on the 1st pages of our Guest Information Book
-------------------------------------- UPON CHECK OUT ------------------------------------------------------WASH DISHES & TURN OFF -- Fireplace, Heater, Oven, Lights, Faucets--------------------LOCK DOORS and return KEYS TO LOCKBOX --------------------------------------------------------LOCK THE DRIVEWAY GATE ---------------------------------------------------------------------------------
(this may print out badly, but is read entirely and understood prior to printing) Signature of Agreement______________________ Date____________________ Arrival Date___________ Expected time of arrival to the House ______________ Departure Date________ Expected time of departure from the House_________ HOW CAN WE REACH YOU while you are travelling ____________________ NAMES of all guests....